Generally, it is super easy!
Free shipping with orders over €150 with your local delivery company, over €1000 with DHL!
All orders are shipped from EU, so no additional duties or payments inside EU!
Really fast delivery. Everything what is marked "in stock" is really in stock and we ship in 24 hours the latest during business days.
How to process an order:
Just find candles which you want to purchase and put them to a cart. The cart is made as one step purchase, so it is really easy. Wines are organized by type, varietal and winery.
In the cart:
1) check your choice
2) fill in your shipping address
3) make your choice for shipping service - your local and well known service or DHL. All orders over €150 are with free shipping with your local service (it covers all EU without Norway, Liechtenstein, Malta, Cyprus)
4) pick your payment method - easiest is a secured online payment by your card (we are under VISA and Mastercard secured systems)
5) confirm your order and everything will be immediately processed. In case of online payment you will be reconnected to the online payment site and after processing you will be sent back to your cart with a confirmation that the order and payment has been processed.
6) we process your order withing 24 hours during business days and your package is sent next day after order. In case of your order on Friday afternoon, Saturday and Sunday, your order is shipped on Monday morning.
7) you can expect your order in 1-6 business days from your order, depending on a distance from Czech Republic where we are based. You can pick your choice at the checkout.
8) all wines are shipped in really well protected packages and insured. In any case of damage your wines we send a new shipment.
Are you retailers or wholesalers? Just follow our site Become a wholesaler and we are happy to get you on board!
Cheers!